General terms & conditions
All orders must be prepaid prior to shipping by VISA, MasterCard, Debit or Electronic Transfer (e-transfer). We do not accept American Express.
For orders requiring printing/personalization - 50% of the invoice must be paid prior to any printing/personalization being done. The remainder of the invoice must be paid prior to shipping.
Schools or school boards will receive NET 30 days term if they have a good credit record with us and we are provided with a School letter or a copy of an original Purchase Order.
Remote Transactions are credit card transactions for which a sales slip bearing your signature and a credit card imprint cannot be completed. Remote transactions include, but are not limited to, mail orders, telephone orders, pre-authorized orders and electronic commerce.
Just Volleyball Ltd. will invoice and debit your order(s) prior to shipping. Your order(s) will be shipped when a sales slip is successfully issued - confirming approval of the debit from your credit card company. You will receive a Customer Copy of the sales slip along with a copy of the invoice with your order or your credit card receipt will be emailed to you.
Cancellation / Changes of Orders
Orders for products not requiring any personalization can be changed / cancelled prior to being shipped by contacting Just Volleyball Ltd. via telephone or email. Orders that have been shipped cannot be changed or cancelled.
Orders for uniforms / products requiring printing, embroidery or any other personalization can be changed or cancelled if the cancellation is received by Just Volleyball Ltd. prior to any personalization being done. It is your responsibility to fax, email or telephone your change or cancellation to Just Volleyball Ltd. before the product is printed or personalized.
Just Volleyball Ltd. will refund or replace any product under a manufacturer's warranty. Should your purchase develop a manufacturer's defect within a reasonable amount of time, please contact Just Volleyball Ltd. to determine if a warranty return is applicable.
Products with no printing/personalization may be returned to Just Volleyball Ltd. for refund or exchange if they are unused / unworn. Customers must provide the invoice/order number that the item was purchased under. Any shipping costs incurred to return the item(s) is the responsibility of the customer.
Custom printed / personalized items cannot be returned for refund or exchange.
Just Volleyball Ltd. provides team and club discounts. Please contact us to discuss discount pricing.